Frequently Asked Questions
Everything you need to know about our products, shipping, and services.
How do I determine my correct glove size?
To find your perfect fit, measure around your dominant hand at the widest part of the palm (excluding the thumb) in inches. This measurement corresponds to your glove size. If you are between sizes, we recommend rounding down for a snug fit as leather will naturally stretch over time.
What is your return policy for international orders?
We offer a 28-day return window from the date of delivery. Items must be in their original, unworn condition with all tags attached. Please note that international return shipping costs are the responsibility of the customer unless the item is faulty.
How should I care for my leather accessories?
Avoid getting your leather items wet. If they do get damp, allow them to dry naturally away from direct heat sources. For cleaning, use a specialized leather conditioner and a soft cloth. Store them in a cool, dry place to maintain the integrity of the premium skins.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer secure checkout options via PayPal, Apple Pay, and Google Pay for your convenience.
Do you offer worldwide shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination. Standard UK delivery usually takes 3-5 working days, while international express shipping typically takes 5-10 working days.
Are your products ethically sourced?
Sustainability and ethics are core to our brand. We source our leathers exclusively from reputable tanneries that comply with international environmental standards, ensuring high-quality craftsmanship with a reduced ecological footprint.